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Age UK Northumberland
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Day Care Services

Our Day Centres currently have vacancies for older people who can benefit from the support offered in a friendly group setting.  The day centres assist older people to continue to lead an independent life by allowing them, dignity and independence through activities and events provided.

A variety of activities is available at each centre.

Where are the Day Centres?
Alnwick, Amble, Berwick, Blyth, Morpeth, and Seaton Sluice

Home Care Service

The home care service is available to anyone who requires assistance in their own home. Our service is tailor made to meet your needs and is regulated by the Care Quality Commission. 

Our services include:

  • assistance with bathing, showering, dressing and all aspects of personal care
  • escorted enabling and carer support
  • assistance with getting up in the morning or going to bed in the evening
  • assistance with meal preparation
  • shopping or escorted shopping
  • cleaning / housework
  • laundry / ironing
  • help with post and household domestic management
  • short term carer relief (including holiday cover)
  • overnight support or awake nights.

Our service is delivered by caring, well trained Home Care Attendants - all have been thoroughly checked and cleared through the Criminal Records Bureau before being employed by us.

Community Dementia Service

Our Community Dementia Service is specially designed for those people with a diagnosis of dementia.   The aim of our Community Dementia Service is to support the service user to remain as independent for as long as possible. We aim to ensure that every service user feels safe and comfortable during their time with us and family/carers are confident in the knowledge that their loved one is cared for in a safe caring environment while they have a much needed break and time for themselves.

Our staff
All staff undertake a thorough recruitment process including a Criminal Records Bureau (CRB) check. They attend an induction programme and are expected to have or undertake a QFC in health and social care. All staff undertake mandatory training and ongoing dementia care training.

Person-centred approach
We adopt a person-centred approach to our care; all service users have an individual assessment of their needs. Family/ carers participate in developing our personalised care plan which will include how meeting basic needs such as independence,mobilising, toileting, safety, eating and drinking can be met We consider how the service user can participate in activity which is not only meaningful to them but motivates, stimulates and relaxes whilst promoting mental well-being.

Activities we can offer to service users:
* Gentle Armchair exercise
* Reminiscence therapy
* Crafts- e.g. card making, knitting
* Domestic activity – e.g. baking, kitchen tasks
* Short walks
* Board games/quizzes
* Alternative therapies- e.g. aromatherapy hand massage
* Short outings- e.g. coffee, ice creams
* My Life History work
* Newspapers and topical events
* Regular service user meetings, e.g. service users express their views and wishes

Lunch and transport are provided for a small charge.

Referral process/criteria

Referrals can be made through Care Management or through private referral.  Each referral is dependent on a diagnosis of dementia.

The Round House

The Round House is our Head Office and a community Resource Centre.  We offer a variety of exercise classes including Pilates, Zumba, Qi-Gong, Seated Exercise and Circuits.  We also have a small gym available (induction required).

We also offer a variety of arts and crafts sessions and we hold regular footcare clinics (booking required).

The Round House also offers meeting rooms for hire at competitive rates for 2-100 people.  Catering for meetings can be provided by our in-house catering staff.

The Round House cafe is friendly and information offering drinks, snacks and light meals from 9am - 2.30pm Monday to Friday.

The centre is a busy hub and we welcome visitors to come and have a look around to see what we can offer.

Meals On Wheels Scheme

Age UK Northumberland provides a Private Meals on Wheels service for people who require a hot meal delivered to their door in Blyth.
Hot meals are delivered 5 days per week, Monday – Friday between 11.30am and 1pm. We will require a form to be filled in with the following information to arrange the service for you:

  • date of birth
  • address including post code
  • telephone number
  • next of kin
  • days required
  • any dietary requirements/allergies

Health & Wellbeing Team

The Health and Wellbeing team provide a county wide service with a strong focus on delivering exercise classes to suit all levels and abilities.

We provide activities to help support older adults who have low levels of function capacity, or existing disease and disability. In addition to this we provide classes to help maintain older people`s fitness levels.

We also provide a twelve week falls prevention course for anyone who has had a fall or have balance problems and are at risk from falling. The sessions provide a mix of seated and standing exercises focussing on strength, balance, co-ordination and confidence.

The health team run healthy eating and weight management courses to help people make healthy choices about food for weight lose and health benefits.

In addition, we are part of the national Fit as a Fiddle project which is funded through the Big Lottery Fund.

Rural Access Project

This service organises trips to a variety of venues including shopping and lunch allowing another venue for social interaction. 

The Age UK Northumberland Rural Access Project is supported by the Sustainable Development Fund. Information and Advice

Sustainable development in and around Northumberland National Park is about promoting ways of living and working that allows people to enjoy life, businesses to prosper and communities to thrive.

At the same time, it is about enhancing the natural beauty, wildlife and cultural heritage of the National Park and affording opportunities for understanding and enjoyment of its special qualities by the public.

Telephone Information & Advice Service
08450 950150 or 01665 605707 Mon—Thurs 10.00am – 1.00pm

Free confidential, impartial and independent advice for the over 50s, their families, carers and organisations

Assistance can be given on a wide range of topics. A few examples are below:

* Welfare Benefits, Grants & Entitlements
* Community, Residential & Social Care
* Housing & Home adaptations
* Disability Issues & Aids
* Local leisure, Health and Educational Activities
* Wills, Powers of Attorney, Family Protection Trusts
* Local Trader Register

Face to face Welfare Rights Service
Tel: 01665 511571 Tues – Thurs 9am – 5pm

Free confidential, impartial and independent advice:

* Benefit checks
* Form completion
* Appeals to Tribunal
* Appeals to Upper Tribunal
* Home Visits

Friendship Line

The Friendship Line service offers a regular telephone call to isolated or lonely people in the county of Northumberland.

Advocacy service

Our advocacy service is free, confidential and impartial. The service is available in the Berwick area. The Advocacy service helps older people to:
* Make clear their own views and wishes
* Express their views effectively
* Obtain independent advice and accurate information
* Negotiate and resolve conflict

Training Department

Age UK Northumberland's training department's business is to give the health and social care workforce the skills and tools to assist older people to thrive, to be safe, secure and cared for wherever they live.

We have a strong social responsibility ethos and this is reflected in our training delivery and our understanding of business needs.

We can offer both Apprenticeships and Mandatory Training for businesses and individuals.

Apprenticeships - we can offer two levels:

  • Apprenticeships (equivalent of five good GCSE passes). With the apprentice working towards a work based qualification such as a level two Diploma. Successful completion of this award would allow entry into the Advanced Apprenticeship.

  • Advanced Apprenticeship (equivalent to two A Level passes). With the apprentice working towards a work based qualification such as a level 3 Diploma. To start this programme, the applicant should ideally have five GCSE's or an apprenticeship qualification and be in a suitable role.

Apprenticeships can be used to train both new and existing staff.

  • Mandatory Training. Courses include Manual Handling, Food Safety, Safeguarding Adults, Medication and First Aid.

Handyman Service

This Age UK Northumberland service has been building steadily since July, but was formally opened by by Wansbeck MP Ian Lavery, on 16 December 2011.

The scheme aims to offer quality workmanship and value for money to enable customers to feel safe and be able to report a number of jobs to a single contact.

Services offered include:

  • painting
  • window cleaning
  • high pressure cleaning
  • laying of patios
  • drain unblocking
  • path clearance
  • basic home security
  • lawn mowing
  • erecting fencing
  • changing lightbulbs
  • assembling flat-pack furniture

For contact information for any of the above services please see our Contacts tab at the top of the page

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